Emergency Dispatch Centeralso known as "9-G-Base" The Palmer Police Emergency Dispatch Center is the central dispatch facility for the Matanuska-Susitna Borough, and is staffed by 12 Police/Emergency Dispatchers and one Communications Supervisor. The Palmer EDC dispatches for the Palmer Police Department and 11 Fire Departments in a fire service area which covers approximately 625 square miles; 12 ambulance service departments, with 450 volunteers, covering an area of approximately 25,232.4 square miles.
In
2007, the Dispatch Center handled almost 30,000 911 calls for the Palmer Police
Department (includes Fire/EMS calls). 11,498 of the calls for service were
made from hardwired telephones, and 17,833 calls were made from
wireless phones.
The photo depicts some of the dispatch consoles used in the EDC. When the center is fully staffed, three emergency dispatchers work each eight hour shift. The EDC monitors and transmits on 10 radio frequencies and has enhanced 911 capabilities which are tied in to the Alaska Public Safety Information Network (APSIN).
The Palmer Police Department is the primary P.S.A.P. for the Matanuska
Borough.911 Emergency Info  
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